Scope before content
Each published guide states what it covers, what it does not cover, and which questions should stop a self-guided flow. Research-only topics never silently become account plans.
Safety approach
Stop honestly when software does not know.
Cost Plus PT uses narrow scope, fixed rules, visible uncertainty, and user control. Those safeguards limit the product; they do not make it medical care or prove an exercise is appropriate. The layers below govern the movement side; the workout and food logs sit outside them and are covered on the tracking page.
Read the full product boundaryEmergency boundary
Do not use this app to assess an emergency or decide whether to delay care. If you may have an emergency, contact local emergency services.
Fixed stop rules
Authored rules—not open-ended AI—can stop intake or hold a session after a reported change. A hold is conservative product behavior, not medical triage or clearance.
Visible uncertainty
Camera features preserve “not observed” when visibility is poor. The product does not turn a partial view into a form, diagnosis, symptom, or safety judgment.
User-controlled sensors
Camera and microphone access begin only after a user action on the focused session route. Manual controls and captions remain available without either sensor.
Private by design
Routine admin pages exclude session, camera, voice, and message content. Account export, session controls, and deletion remain user-controlled.
No hidden clinician
No clinician reviews or monitors accounts, answers, sessions, messages, or alerts. Support can help operate the product, not interpret health information.
When something changes
The product pauses; a person chooses the next step.
Stop is always available
Stopping ends the active timer, voice, and camera observer. The session does not resume itself.
Review the change
A fixed review can keep a safety hold in place or clear only the product hold after the user reports the situation has resolved. It never gives medical clearance.
Use qualified help when needed
The app may display general seek-care information, but it cannot assess urgency, provide reassurance, or determine the appropriate professional or service.
Report a concern
Product and security questions have real destinations.
Use product support for account or software operation. Security researchers can use the published disclosure policy. Neither channel is monitored as an emergency or clinical service.